Notice of Privacy

 

Dear customer, at SisuClimbing SA de CV, (hereinafter referred to as RockSolid), we are aware of the importance of correctly protecting the personal data of our customers, which is why and in accordance with the provisions of the Federal Law on Personnel Protection Data maintained by individuals (LFPDPPP), which RockSolid), domiciled in Prol. Town Hall 83, Colonel Santa Catarina, C.P. 04010, Coyoacán Delegation, Mexico City, in its capacity as responsible puts at your disposal the following Privacy Notice, so that you have full knowledge of the treatment that will be given to your personal data, as well as to facilitate the exercise of the rights granted . by the LFPDPPP.

 

1.- Personal data processed.

 

The personal data we collect from our clients are: name, address, contact numbers, age, sex, email and telephone numbers and emergency contact information.

It is worth mentioning that all the personal data described above are essential for RockSolid to provide its clients with the contracted services, so in case of not accepting its use for the purposes established in the first paragraph of section 2 of this Notice of Privacy, RockSolid will not be able to provide the services offered. In addition, by virtue of the necessary nature of the aforementioned data, to provide such services, the client declares that he is aware that in case of revocation of consent or the exercise of the right to cancel or oppose the processing of said data service, RockSolid You can terminate the service contract you have signed with the latter, without liability to RockSolid.

 

2.- Purposes of the treatment

 

Your personal data is used (processed) for the following purposes: (i) subscription of the service contract, (ii) identification and verification; (iii) contact; (iv) identification at the time of access to the facilities, (v) billing and payment of services provided.

Likewise, your personal data will be used for the following commercial and promotional purposes (if you have subscribed to our newsletter): (i) to send you information regarding our products or services, (ii) conduct surveys on the quality of our services; (iii) To send you offers and promotions from both RockSolid and the subsidiaries or subsidiaries of Sisu Climbing S.A. of C.V .; and (iv) Promotion of raffles, events and trivia organized by RockSolid, its subsidiaries and affiliated companies.

In case you do not want your personal data to be processed for the commercial and promotional purposes described above, you can contact us at any time, to limit such treatment, through our email info@rocksolid.mx.

 

3.- Security Mechanisms

 

To ensure the correct protection of your personal data and to fully comply with the obligations that the LFPDPPP establishes in the matter, you are informed that RockSolid has implemented the necessary and sufficient administrative, technical and physical security measures for the correct protection of the data.

 

4.- Revocation of Consent

 

You may revoke your consent at any time for the treatment that RockSolid makes of your personal data by means of a document that you must present in writing directly at our offices located in Prol. City Hall 83, Col. Santa Catarina, C.P. 04010, Coyoacán Delegation, Mexico City, from Monday to Friday from 12:00 to 22:00 hours, or at any time through our email info@rocksolid.mx including at least: (a) name and email or other means to communicate the response to your request; (b) the copy of the documents proving your identity or, where appropriate, legal representation; (c) the clear and precise description of the personal data with respect to which you revoke your consent for the processing, (d) the express statement to revoke your consent to the processing of your personal data and therefore, so that your use is not suspended ; (e) any other element that facilitates the location of personal data.

 

5.- Exercise of ARCO rights

 

You can exercise at any time, your rights of access, rectification, cancellation and opposition to the processing of your personal data at any time by written request that must be sent directly to our offices located at Prolongación Ayuntamiento 83, Col. Santa Catarina, C.P. 04010, Delegación Coyoacán, Mexico City, and / or to the email info@rocksolid.mx including at least: (a) name and address or other means to communicate the response to your request; (b) documents proving your identity or, where appropriate, legal representation; (c) the clear and precise description of the personal data in respect of which it is requested to exercise any of the ARCO rights, (d) the express manifestation of the right (access, rectification, cancellation or opposition) that you want to exercise on the processing of your data personal; (e) any other element that facilitates the location of personal data.

 

6.- Transfers

 

RcokSolid may transfer your personal data to subsidiaries or subsidiaries of the same business group, for the commercial and promotional purposes described in point 2 of this Privacy Notice.

In no case will RockSolid transfer the personal data of its customers to a third party, other than the subsidiaries or subsidiaries described in the previous point, without the prior consent of the owners thereof.

 

7.- Changes to the Privacy Notice

 

RockSolid reserves the right to change the content of this Privacy Notice at any time. In case there is any change in this Privacy Notice, it will be communicated through our website http://www.rocksolid.mx.

 

Last modified 1/10/2019

 

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Industrial or Copyright Infringement Notification

 

If you believe that your work has been copied or in any way made available through this Web site or our systems or network in a manner that constitutes an infringement of the Industrial Property Law or the Federal Copyright Law, please Provide the following information to our designated agent (identified below) to receive a violation notification:

 

  • An electronic or physical signature of the person authorized to act on behalf of the owner interested in copyrights;
  • A description of the protected work that the claim has been infringed;
  • A description of where the material you claim has been infringed on the Site;
  • Your address, telephone number, and e-mail address;
  • A statement in which you agree to have a good faith belief that the disputed use is not authorized by the owner, its agent, or the law; Y
  • A statement made under protest of telling the truth, that the information above in your notification is accurate and that you are the owner of the industrial or copyright rights or that you are authorized to act on behalf of the owner thereof.

 

In the notice of violation of the rights of Industrial Property or Copyright, we will proceed as ordered by the laws and regulations of the Industrial Property Law or the Federal Copyright Law, as appropriate.